Masseria Provenzani Resort

Honest review: this is a farm stay, not a luxury villa, not a 5 star hotel, it's very rustic, has relaxed amenities, and needs serious TLC. If you arrive knowing this, it's a charming stay. The room did have an old musty smell but it's not bad, it's just an antique. It's clean. And the effort is obvious. The pool needs serious help. It's so beautiful and unique but very under maintained. We still enjoyed a dip and took advantage of the relaxed environment. If there's anything the owners can hear, take care of that pool!! This is a winning feature and you're failing. There are plenty of animals, especially cats, so beware if you're allergic. There's breakfast if you pay a little more. Made with love by the onsite grandma. Staying here is like going back in time. Rustic but touched by a modern hand (bidets, great water pressure, air conditioning...). It doesn't deserve a 1 star unless you were expecting a "farm stay" at the Hilton *shrug*. It has the potential to be so much more but it's charming and worthy of a mention.

The masseria has undoubtedly very good reviews and ratings. But it didn’t reflect at all our stay. The owners were not at all responsive to our questions and sell us something that wasn’t what we expected. The pool was the biggest issue. As we rented the place especially for the pool but it was empty during our whole stay (even if it was told to us that it would be full the day after we arrived). And, among other things, we were quite surprised to find a very primitive bed and mattress in such place. Not the kind in which you get a good night sleep. So the place is beautiful but for sure overrated considering what we expected.

Our stay there was terrible for different reasons: 1. The pool was empty during the length of our stay (they started to clean it the day we arrived.. mid July is a bit late no?!) 2. We discovered that there was a WINDOW in our SHOWER! It was connected to the owner office.. so basically they could see us in the shower! (See pic!) 3. The bed… we didn’t sleep for 2 days! It was a super hard mattress and every move we had was making horrible noise 4. The room smelled bad and wasn’t confortable at all 5. The animals they have in the Masseria look so thin I’m not sure they feed them properly! This was very sad! 6. The room smell bad and wasn’t confortable at all 7. I tried to contact the owners different times to express my concerns but they never replied! 8. Ah yes… and they forgot to give my husband’s ID back so once we were at the airport we had to come back (and we called them, they said they were calling back to tell us if they had the ID but actually NEVER did) So you should avoid this place.. I think this place was wonderful some years ago, but our overall experience was horrible!